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Shipping Policy
Since many items may have different lead times, please CALL us to get updated shipping -delivery time frames 866 610 0481.
Or send us an email with item number, at info@theclassycottage.com, we can get back to you within minutes.
By accessing, visiting, browsing, using, or shopping whether placing an order online or over the phone the following terms and conditions apply:
Shipping Policy-Terms and Conditions
*********Free Shipping is offered for most items if shipped regular ground. For freighted shipments, if your delivery requires delivery to an apartment building, or condo, going up flights of stairs, requires a delivery truck to deliver in the city ,or are not at ground floor level or require inside delivery email us at info@theclassycottage.com to get a shipping quote.
*********US Shipping costs:
merchandise cost: $0.00 to
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$50.00
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shipping costs $13.00
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| merchandise cost: $50.01 to
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$100.00
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shipping cost $15.00
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| merchandise cost: $100.01 to
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$125.00
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shipping cost $17.00
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$125.00 and up ships free, unless otherwise noted on product page.
**Any address changes after the order has been placed will incur an address change charge, which will cost whatever the freight carrier charges.
*****SHIPPING TIME FRAME: Most items ship estimated 1-2 weeks, exceptions
(These are estimates, depending on time of year, warehouse schedules etc, these lead times can vary.) Please call us at
 866- 610- 0481 to get more detailed information on lead times
Custom made furniture ( 5-6 weeks lead time),
John Richard paintings and Wall art (estimated 8-10 week lead time) these are made to order and cannot be cancelled once the order is in production
Mainly Baskets furniture (6-9 weeks lead time) please refer to product page for more current lead times
Fine Art Lamps ( ALL items 4-5 week lead time)
If lead time is longer than estimated above time frame we will send an email to you, after your order is placed, OR you can call us
866 610 0481, or send an email to info@theclassycottage.com to inquire about lead time/shipping time frame
Lead times may vary due to certain times of the year such as October through January, Furniture Market dates, Limited Collections, etc, the above time frames are estimates.
The Classy Cottage is not responsible for shipping delays due to the fault of the manufacturer or delivery carrier, however we are here to help with tracking your package and getting updates! Please send an email to info@theclassycottage.com OR call us 866-610-0481, and provide your ORDER NUMBER, we will provide updates to you in writing, so please provide your email address when requesting updates
Expected Ship Dates/ Estimated Delivery
Once an order is placed that item/s is on reserve for you either here at The Classy Cottage and/or with the manufacturer of the item/s warehouse. Expected ship date for in stock items is 7-14 days, this is only an estimate, orders placed from Thanksgiving through Christmas can take longer. To get an estimate of shipping date/ estimated delivery dates please send us an email with (1) your shipping address (2 ) items you wish to purchase to info@theclassycottage.com
Expected Delivery Date for Gift Purchases
If the item/s ordered or you wish to purchase is a gift and you need by a certain date you must email us at info@theclassycottage.com to check for availability as some products are drop shipped from the manufacturer to you. Due to stock issues from Thanksgiving through Christmas we must check availability/shipping dates/estimated delivery date, these orders are time sensitive and are given priority over all other orders. We cannot guarantee delivery times unless you allow us to confirm (1) the shipping address (2)products you wish to purchase or have ordered (3) the expected ship date/delivery date by sending us an email at info@theclassycottage.com
WHITE GLOVE DELIVERIES:
If your items are delivered White Glove or Blanket wrapped, accepting merchandise and signing documents are acceptance of items. If any damages, you must report immediately, by calling 866 610 0481 while delivery company is at residence.
White Glove Delivery provides in-home delivery and light assembly as well as removal of all packaging materials.
1. Your item(s) will be transported to a local delivery agent.
2. The local delivery agent will call you to schedule a delivery appointment: Deliveries are made between the hours of 8 AM to 5 PM, Monday through Friday and will be scheduled as a 4 hour window.
3. Clear the area where the item is to be placed, as the delivery agent will not move any items.
4. Upon delivery you must inspect the item(s). You will be required to sign a Proof of Delivery receipt. This Proof of Delivery ( POD) is a legal document between you and the freight carrier. Please note any damage on this receipt. Please inspect the merchandise thoroughly prior to the delivery agent's departure. If any damages, it must be reported immediately, by calling 866 610 0481 (The Classy Cottage), while delivery company is inside the home. Once the phone call is made, instructions will be given to send photos, evaluate for local repair, or either refuse or send the items back with furniture carrier. A replacement will be entered to ship out to your address.
The delivery company will exercise due care at all times while on the property or in the residence of the member, leaving no debris or packaging materials behind.
To inquire about White Glove delivery service or get a quote for this service, please call us 866-610-0481 or send an email to info@theclassycottage.com
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Our SPRING SALE is on NOW!
*CODE: SPRING22 (22% off!)
*minimum $200.00 * ends at midnight EST
*some brand exclusions apply
please call us any questions
866-610-0481
Free regular
ground shipping
for small accessory items
(over 125.00)
Option to choose White glove delivery
at check out!
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